Cookie Policy
Last Updated: 26,May 2026
This Cookie Policy explains how Bitek Industries (Pty) Ltd (“Bitek”, “we”, “us”, and “our”) uses cookies and similar tracking technologies when you visit our website, bitek.co.za (the “Website”). It explains what these technologies are, why we use them, and your rights to control our use of them.
1. What Are Cookies?
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.
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First-party cookies: Cookies set by the website owner (in this case, Bitek Industries).
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Third-party cookies: Cookies set by parties other than the website owner. These enable third-party features or functionality to be provided on or through the website (e.g., interactive content, analytics, or videos).
2. Why Do We Use Cookies?
We use first-party and third-party cookies for several reasons. Some cookies are required for technical reasons in order for our Website to operate, which we refer to as “essential” or “strictly necessary” cookies. Other cookies enable us to track and target the interests of our users to enhance the overall experience on our Website.
The specific types of cookies dropped through our Website and the purposes they perform are detailed below:
A. Essential / Strictly Necessary Cookies
These cookies are strictly necessary to provide you with services available through our Website and to use some of its features, such as accessing secure areas or filling out forms. Because these cookies are essential to deliver the Website to you, you cannot refuse them without impacting how our site functions.
B. Analytics and Performance Cookies
These cookies collect information that is used either in aggregate form to help us understand how our Website is being used (e.g., which pages are most popular, how long people stay on a page) or how effective our marketing campaigns are.
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Example tools used: Google Analytics.
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Data collected: Anonymized browser information, location data (by country/city), and link click-through behavior.
C. Functionality Cookies
These cookies are used to enhance the performance and functionality of our Website but are non-essential to its use. However, without these cookies, certain functionality (like video playback or site search preferences) may become unavailable.
3. Summary of Cookies Used
4. How Can You Control Cookies?
You have the right to decide whether to accept or reject cookies. You can exercise your cookie preferences in the following ways:
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Our Cookie Consent Banner: When you first visit our Website, a banner will appear allowing you to “Accept All”, “Reject Non-Essential”, or customize your cookie choices.
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Your Web Browser Settings: You can set or amend your web browser controls to accept or refuse cookies. If you choose to reject cookies, you may still use our website though your access to some functionality and areas of our website may be restricted. As the means by which you can refuse cookies through your web browser controls vary from browser to browser, you should visit your browser’s help menu for more information.
Direct links to cookie settings for popular browsers:
5. Other Tracking Technologies
We may occasionally use other, similar technologies, like web beacons (sometimes called “tracking pixels” or “clear gifs”). These are tiny graphics files that contain a unique identifier that enable us to recognize when someone has visited our Website or opened an email that we have sent them. This allows us, for example, to monitor the traffic patterns of users from one page within our Website to another or to understand if marketing emails are successful.
6. Updates to This Cookie Policy
We may update this Cookie Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal, or regulatory reasons. Please therefore re-visit this Cookie Policy regularly to stay informed about our use of cookies and related technologies.
7. More Information
If you have any questions about our use of cookies or other technologies, please email us at marketing@bitek.co.za or contact us through our main lines: +27 (0)11 393 1182 / +27 (0)11 466 1751.